Kenmore C5 — Drain time is too short (Dishwasher is underfilled)

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DISHWASHERS FAULT CODE · KENMORE

C5

DRAIN TIME IS TOO SHORT (DISHWASHER IS UNDERFILLED)

What code C5 means on a Kenmore dishwashers, what causes it, and which part to check first.

● SEVERITY: HIGH
Kenmore Dishwashers
In short

Kenmore C5 means: Drain time is too short (Dishwasher is underfilled). The documented cause is: Make sure that the water supply for the dishwasher is fully open. Check the overfill float switch to see if it's stuck in the up position, which would keep the dishwasher from filling properly.

01

What C5 means

Drain time is too short (Dishwasher is underfilled)

WHAT YOU SEE ON THE APPLIANCE

The display shows C5 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by applianceaid.com

DOCUMENTED CAUSE OR CHECK
Make sure that the water supply for the dishwasher is fully open
Check the overfill float switch to see if it's stuck in the up position, which would keep the dishwasher from filling properly
Unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the inlet water valve
If the inlet screen is clogged, replace the water valve-don't just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding
Check the wiring connections on the inlet water valve and secure any loose connections
If the water valve won't open when activated, replace it
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. The heating element and the wash water can stay hot long after the cycle ends.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the filter basket at the bottom of the tub.
3
Check the spray arms turn freely and the holes are not blocked.
4
Check the drain hose is not kinked and the sink trap is clear.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

08

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09

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Frequently asked questions

What does C5 mean on a Kenmore?

Drain time is too short (Dishwasher is underfilled) The documented cause is: Make sure that the water supply for the dishwasher is fully open. Check the overfill float switch to see if it's stuck in the up position, which would keep the dishwasher from filling properly. Unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the inlet water valve. If the inlet screen is clogged, replace the water valve-don't just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding. Check the wiring connections on the inlet water valve and secure any loose connections. If the water valve won't open when activated, replace it

Can I fix C5 myself?

It depends on the part involved: Make sure that the water supply for the dishwasher is fully open. Check the overfill float switch to see if it's stuck in the up position, which would keep the dishwasher from filling properly. Unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the inlet water valve. If the inlet screen is clogged, replace the water valve-don't just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding. Check the wiring connections on the inlet water valve and secure any loose connections. If the water valve won't open when activated, replace it Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Kenmore use other codes on this appliance?

Yes: we document 13 other codes for Kenmore on this dishwashers. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Kenmore codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: applianceaid.com
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