E24
What code E24 means on a Zanussi washing machines, what causes it, and which part to check first.
● SEVERITY: HIGH
Zanussi E24 means: Drain pump relay fault relay on control board controlling the pump. The documented cause is: Failed relay on the main PCB that switches power to the drain pump. Board-level fault.
What E24 means
Drain pump relay fault relay on control board controlling the pump
The display shows E24 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by whitegoodshelp.co.uk
| DOCUMENTED CAUSE OR CHECK |
|---|
| Failed relay on the main PCB that switches power to the drain pump |
| Board-level fault |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
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Frequently asked questions
What does E24 mean on a Zanussi?
Drain pump relay fault relay on control board controlling the pump The documented cause is: Failed relay on the main PCB that switches power to the drain pump. Board-level fault.
Can I fix E24 myself?
It depends on the part involved: Failed relay on the main PCB that switches power to the drain pump. Board-level fault. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Zanussi use other codes on this appliance?
Yes: we document 44 other codes for Zanussi on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.