Zanussi E64 — Heating element contact fault

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WASHING MACHINES FAULT CODE · ZANUSSI

E64

HEATING ELEMENT CONTACT FAULT

What code E64 means on a Zanussi washing machines, what causes it, and which part to check first.

● SEVERITY: MEDIUM
Zanussi Washing machines
In short

Zanussi E64 means: Heating element contact fault. The documented cause is: Loose or corroded connection at the heating element terminals. Element partially failed with intermittent contact.

01

What E64 means

Heating element contact fault

WHAT YOU SEE ON THE APPLIANCE

The display shows E64 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by whitegoodshelp.co.uk

DOCUMENTED CAUSE OR CHECK
Loose or corroded connection at the heating element terminals
Element partially failed with intermittent contact
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

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Frequently asked questions

What does E64 mean on a Zanussi?

Heating element contact fault The documented cause is: Loose or corroded connection at the heating element terminals. Element partially failed with intermittent contact.

Can I fix E64 myself?

It depends on the part involved: Loose or corroded connection at the heating element terminals. Element partially failed with intermittent contact. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Zanussi use other codes on this appliance?

Yes: we document 44 other codes for Zanussi on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Zanussi codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: whitegoodshelp.co.uk
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