E01
What code E01 means on a Candy washing machines, what causes it, and which part to check first.
● SEVERITY: MEDIUM
Candy E01 means: Door lock fault machine not detecting the door is closed and locked. The documented cause is: Door not fully closed. Failed door interlock mechanism. Wiring fault to the interlock. Obstruction in the door seal. Broken door handle or catch preventing the door from latching.
What E01 means
Door lock fault machine not detecting the door is closed and locked
The display shows E01 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by whitegoodshelp.co.uk
| DOCUMENTED CAUSE OR CHECK |
|---|
| Door not fully closed |
| Failed door interlock mechanism |
| Wiring fault to the interlock |
| Obstruction in the door seal |
| Broken door handle or catch preventing the door from latching |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
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Frequently asked questions
What does E01 mean on a Candy?
Door lock fault machine not detecting the door is closed and locked The documented cause is: Door not fully closed. Failed door interlock mechanism. Wiring fault to the interlock. Obstruction in the door seal. Broken door handle or catch preventing the door from latching.
Can I fix E01 myself?
It depends on the part involved: Door not fully closed. Failed door interlock mechanism. Wiring fault to the interlock. Obstruction in the door seal. Broken door handle or catch preventing the door from latching. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Candy use other codes on this appliance?
Yes: we document 29 other codes for Candy on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.