Candy E03 — Drain fault machine unable to drain water within the expecte

🌐 ▾
WASHING MACHINES FAULT CODE · CANDY

E03

DRAIN FAULT MACHINE UNABLE TO DRAIN WATER WITHIN THE EXPECTED TIME

What code E03 means on a Candy washing machines, what causes it, and which part to check first.

● SEVERITY: LOW
Candy Washing machines
In short

Candy E03 means: Drain fault machine unable to drain water within the expected time. The documented cause is: Blocked pump filter (the single most common cause). Kinked or blocked drain hose. Standpipe too high. Foreign object blocking the pump impeller. Failed drain pump motor.

01

What E03 means

Drain fault machine unable to drain water within the expected time

WHAT YOU SEE ON THE APPLIANCE

The display shows E03 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by whitegoodshelp.co.uk

DOCUMENTED CAUSE OR CHECK
Blocked pump filter (the single most common cause). Kinked or blocked drain hose
Standpipe too high
Foreign object blocking the pump impeller
Failed drain pump motor
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

08

TroubleAtlas Pro

09

TroubleAtlas Certified

The official TroubleAtlas Score seal

What is the TroubleAtlas Score?

Beyond fault codes and specialists, we rate the reliability of appliance brands and models — a transparent score that owes nothing to the manufacturer. The reference to check before you buy or repair.

See all appliance scores →
10

TA YouTube Channel

11

Frequently asked questions

What does E03 mean on a Candy?

Drain fault machine unable to drain water within the expected time The documented cause is: Blocked pump filter (the single most common cause). Kinked or blocked drain hose. Standpipe too high. Foreign object blocking the pump impeller. Failed drain pump motor.

Can I fix E03 myself?

It depends on the part involved: Blocked pump filter (the single most common cause). Kinked or blocked drain hose. Standpipe too high. Foreign object blocking the pump impeller. Failed drain pump motor. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Candy use other codes on this appliance?

Yes: we document 29 other codes for Candy on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

12

Other Candy codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: whitegoodshelp.co.uk
Scroll to Top