Candy E04 — Water level fault too much water detected in drum

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WASHING MACHINES FAULT CODE · CANDY

E04

WATER LEVEL FAULT TOO MUCH WATER DETECTED IN DRUM

What code E04 means on a Candy washing machines, what causes it, and which part to check first.

● SEVERITY: MEDIUM
Candy Washing machines
In short

Candy E04 means: Water level fault too much water detected in drum. The documented cause is: Inlet valve stuck open allowing continuous fill. Failed pressure switch reading the level incorrectly. Pressure switch hose blocked causing false high reading. Excessive foam from too much detergent.

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What E04 means

Water level fault too much water detected in drum

WHAT YOU SEE ON THE APPLIANCE

The display shows E04 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by whitegoodshelp.co.uk

DOCUMENTED CAUSE OR CHECK
Inlet valve stuck open allowing continuous fill
Failed pressure switch reading the level incorrectly
Pressure switch hose blocked causing false high reading
Excessive foam from too much detergent
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Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
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Find a specialist

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Frequently asked questions

What does E04 mean on a Candy?

Water level fault too much water detected in drum The documented cause is: Inlet valve stuck open allowing continuous fill. Failed pressure switch reading the level incorrectly. Pressure switch hose blocked causing false high reading. Excessive foam from too much detergent.

Can I fix E04 myself?

It depends on the part involved: Inlet valve stuck open allowing continuous fill. Failed pressure switch reading the level incorrectly. Pressure switch hose blocked causing false high reading. Excessive foam from too much detergent. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Candy use other codes on this appliance?

Yes: we document 29 other codes for Candy on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Candy codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: whitegoodshelp.co.uk
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