Candy E10 — Communication error between control modules

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WASHING MACHINES FAULT CODE · CANDY

E10

COMMUNICATION ERROR BETWEEN CONTROL MODULES

What code E10 means on a Candy washing machines, what causes it, and which part to check first.

● SEVERITY: HIGH
Candy Washing machines
In short

Candy E10 means: Communication error between control modules. The documented cause is: Internal communication breakdown between the main control board and a secondary module. Wiring harness fault. Moisture damage. Module failure.

01

What E10 means

Communication error between control modules

WHAT YOU SEE ON THE APPLIANCE

The display shows E10 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by whitegoodshelp.co.uk

DOCUMENTED CAUSE OR CHECK
Internal communication breakdown between the main control board and a secondary module
Wiring harness fault
Moisture damage
Module failure
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

08

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09

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Frequently asked questions

What does E10 mean on a Candy?

Communication error between control modules The documented cause is: Internal communication breakdown between the main control board and a secondary module. Wiring harness fault. Moisture damage. Module failure.

Can I fix E10 myself?

It depends on the part involved: Internal communication breakdown between the main control board and a secondary module. Wiring harness fault. Moisture damage. Module failure. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Candy use other codes on this appliance?

Yes: we document 29 other codes for Candy on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Candy codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: whitegoodshelp.co.uk
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