E13
What code E13 means on a Candy washing machines, what causes it, and which part to check first.
● SEVERITY: HIGH
Candy E13 means: PCB / control board fault. The documented cause is: Main control board failure. Internal board communication fault.
What E13 means
PCB / control board fault
The display shows E13 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by whitegoodshelp.co.uk
| DOCUMENTED CAUSE OR CHECK |
|---|
| Main control board failure |
| Internal board communication fault |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
Find a specialist
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Frequently asked questions
What does E13 mean on a Candy?
PCB / control board fault The documented cause is: Main control board failure. Internal board communication fault.
Can I fix E13 myself?
It depends on the part involved: Main control board failure. Internal board communication fault. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Candy use other codes on this appliance?
Yes: we document 29 other codes for Candy on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.