E02
What code E02 means on a Candy washing machines, what causes it, and which part to check first.
● SEVERITY: LOW
Candy E02 means: Water fill fault machine not filling within the expected time. The documented cause is: Tap closed or partially closed. Kinked or trapped inlet hose. Blocked inlet hose filter. Low mains water pressure. Failed inlet valve solenoid. In cold weather, frozen inlet hose.
What E02 means
Water fill fault machine not filling within the expected time
The display shows E02 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by whitegoodshelp.co.uk
| DOCUMENTED CAUSE OR CHECK |
|---|
| Tap closed or partially closed |
| Kinked or trapped inlet hose |
| Blocked inlet hose filter |
| Low mains water pressure |
| Failed inlet valve solenoid |
| In cold weather, frozen inlet hose |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
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Frequently asked questions
What does E02 mean on a Candy?
Water fill fault machine not filling within the expected time The documented cause is: Tap closed or partially closed. Kinked or trapped inlet hose. Blocked inlet hose filter. Low mains water pressure. Failed inlet valve solenoid. In cold weather, frozen inlet hose.
Can I fix E02 myself?
It depends on the part involved: Tap closed or partially closed. Kinked or trapped inlet hose. Blocked inlet hose filter. Low mains water pressure. Failed inlet valve solenoid. In cold weather, frozen inlet hose. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Candy use other codes on this appliance?
Yes: we document 29 other codes for Candy on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.