E14
What code E14 means on a Kenmore washing machines, what causes it, and which part to check first.
● SEVERITY: MEDIUM
Kenmore E14 means: Dispenser drawer not closed. The documented cause is: Some models have a magnetic reed switch in the dispenser drawer housing that detects whether the dispenser drawer is closed.
What E14 means
Dispenser drawer not closed
The display shows E14 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by applianceaid.com
| DOCUMENTED CAUSE OR CHECK |
|---|
| Some models have a magnetic reed switch in the dispenser drawer housing that detects whether the dispenser drawer is closed |
| If the drawer is closed, check to see if the magnet on the bottom side of the drawer is in place |
| Replace the magnet if necessary |
| Replace the reed switch if it's defective |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.

Find a specialist
TroubleAtlas Pro
TroubleAtlas Certified

What is the TroubleAtlas Score?
Beyond fault codes and specialists, we rate the reliability of appliance brands and models — a transparent score that owes nothing to the manufacturer. The reference to check before you buy or repair.
See all appliance scores →TA YouTube Channel
Frequently asked questions
What does E14 mean on a Kenmore?
Dispenser drawer not closed The documented cause is: Some models have a magnetic reed switch in the dispenser drawer housing that detects whether the dispenser drawer is closed. If the drawer is closed, check to see if the magnet on the bottom side of the drawer is in place. Replace the magnet if necessary. Replace the reed switch if it's defective
Can I fix E14 myself?
It depends on the part involved: Some models have a magnetic reed switch in the dispenser drawer housing that detects whether the dispenser drawer is closed. If the drawer is closed, check to see if the magnet on the bottom side of the drawer is in place. Replace the magnet if necessary. Replace the reed switch if it's defective Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Kenmore use other codes on this appliance?
Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

