EI
What code EI means on a LG washing machines, what causes it, and which part to check first.
● SEVERITY: LOW
LG EI means: Try another faucet. · Open the tap completely. · Straighten the tube. Check the supply hose filter. The documented cause is: Inadequate water supply. · Supply tap not opened completely. · Bent water supply hose. · Filter or supply hose clogged.
What EI means
Try another faucet. · Open the tap completely. · Straighten the tube. Check the supply hose filter.
The display shows EI and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by centriassistenza.org
| DOCUMENTED CAUSE OR CHECK |
|---|
| Inadequate water supply |
| Supply tap not opened completely |
| Bent water supply hose |
| Filter or supply hose clogged |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
Find a specialist
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Frequently asked questions
What does EI mean on a LG?
Try another faucet. · Open the tap completely. · Straighten the tube. Check the supply hose filter. The documented cause is: Inadequate water supply. · Supply tap not opened completely. · Bent water supply hose. · Filter or supply hose clogged.
Can I fix EI myself?
It depends on the part involved: Inadequate water supply. · Supply tap not opened completely. · Bent water supply hose. · Filter or supply hose clogged. Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does LG use other codes on this appliance?
Yes: we document 23 other codes for LG on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.