Safety switch off flue gas temperature too high
The F25 error code on Vaillant boilers indicates safety switch off flue gas temperature too high.
Vaillant F25 means: safety switch off flue gas temperature too high. The usual causes are break in plug connection for optional flue gas safety thermostat (stb), or break in cable harness. A Gas Safe registered engineer should diagnose the root cause.
What Does F25 Mean
The F25 code is shown by the boiler’s control board when it detects safety switch off flue gas temperature too high. The boiler then stops instead of continuing to run in that condition: the code is the appliance reporting a problem, not proof that the boiler is broken.
| What you see on the boiler |
|---|
| The display shows F25 and the boiler stops until the fault is cleared |
Common Causes
Causes documented in 10 technical sources.
| Cause |
|---|
| Break in plug connection for optional flue gas safety thermostat (STB), |
| break in cable harness |
Safety Warning
F25 is a gas-related fault. Never attempt to repair or adjust the gas valve, burner assembly, or flue system yourself. All gas work must be carried out by a Gas Safe registered engineer (UK) or licensed HVAC technician (US). Repeated resets after ignition failure can cause unburnt gas to accumulate inside the combustion chamber — this is a serious safety hazard. If you smell gas at any point, turn off the gas supply at the meter, open windows, leave the property, and call your gas emergency service immediately. Gas-related fault. Do not open the boiler casing or attempt repairs to the gas valve, burner, ignition or flue. Repeated resets are unsafe. Diagnosis and repair must be carried out by a Gas Safe registered engineer.
Parts & Prices
Prices shown are indicative. Actual prices and availability vary by region.
Step-by-Step Diagnosis
1. Check the circulation pump — verify it is running and water is flowing (feel the pipes either side of the pump for temperature difference). 2. Check system valves — ensure all isolation valves and zone valves are fully open. 3. Check the system for air locks — bleed radiators and check for gurgling noises. 4. Inspect the heat exchanger — check for limescale build-up or sludge. 5. Test the flow and return thermistors — compare the temperature reading with an external thermometer. 6. Check pump speed setting — increase if necessary. 7. If the system has a filter (magnetic or inline), check if it needs cleaning
How to Fix It
Bleed the system of air
flush the heating system if sludge is present (consider a power flush)
replace the pump if it is not circulating
descale or replace the heat exchanger if blocked with limescale
open any closed valves
replace faulty thermistors
Refer to the Vaillant service documentation for the detailed procedure. Only a qualified engineer should carry out these repairs.
Diagnostic Tools
TroubleAtlas Score
What Is the TroubleAtlas Score?
Every boiler model is independently evaluated and scored by TroubleAtlas across 6 dimensions: reliability, efficiency, parts availability, service network, value for money, and user satisfaction. The score helps you compare models and make informed decisions when choosing a new boiler.
See All Boiler Scores →Boiler Breakdown Cover
Boiler Breakdown Cover
Protect against unexpected repair costs. Cover plans include annual service, emergency callouts within 24 hours, and full parts replacement. Compare plans side by side and choose the level of protection that fits your home and budget.
Coverage Plans — Coming SoonConsidering a New Heating System
Considering a New Heating System?
If your boiler or heat pump is over 10 years old, replacing it with a modern condensing boiler or air-source heat pump could save you up to 30% on energy bills and significantly reduce your carbon footprint.
Compare Heating System Prices →
YouTube Channel
Watch the fixes. Follow the channel.
Step-by-step boiler repair guides, equipment reviews, and heating system comparisons from qualified engineers.
New fixes every weekFix in 5
Quick fixes for common boiler faults explained in under 5 minutes
Boiler Comparator
Side-by-side comparisons of popular boiler models
Boiler Reviews
Independent reviews with TroubleAtlas Score ratings
Find a Specialist
Don’t fix it alone. Find a trusted heating engineer near you.
TroubleAtlas connects you with vetted local heating professionals who can inspect, diagnose and repair your boiler safely — no guesswork, no unnecessary call-outs.
Local heating professionals are coming to your area
We’re onboarding Gas Safe registered and licensed HVAC engineers city by city. Check back soon, or search above to see current availability.
TroubleAtlas Pro
Get cited by AI. Get found by customers.
TroubleAtlas Pro puts your business in front of homeowners searching for exactly this fault, and structures your listing so AI assistants can cite you as a trusted source.
- ✓ Appear on error code pages viewed by thousands of homeowners
- ✓ AI assistants cite your listing as a verified local specialist
- ✓ Receive direct leads with customer name and contact details
- ✓ TroubleAtlas Certified badge for your marketing materials
Affected Models
Vaillant models that can display fault code F25:
| Model Family | Output Range | Frequency |
|---|---|---|
| All Vaillant models | — | Possible |
Frequently Asked Questions
Bleed the system of air. According to the technical documentation, this is the first check on the list for F25.
F25 is classified as a high-severity fault: it involves gas, combustion or flue components. Do not keep resetting the boiler and do not attempt the repair yourself — call a Gas Safe registered engineer.

