Kenmore F62 — Steamer electronic control board failure

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WASHING MACHINES FAULT CODE · KENMORE

F62

STEAMER ELECTRONIC CONTROL BOARD FAILURE

What code F62 means on a Kenmore washing machines, what causes it, and which part to check first.

● SEVERITY: HIGH
Kenmore Washing machines
In short

Kenmore F62 means: Steamer electronic control board failure. The documented cause is: One of the steamer electronic control board relays failed. Unplug the washer and replace the steamer electronic control board.

01

What F62 means

Steamer electronic control board failure

WHAT YOU SEE ON THE APPLIANCE

The display shows F62 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by applianceaid.com

DOCUMENTED CAUSE OR CHECK
One of the steamer electronic control board relays failed
Unplug the washer and replace the steamer electronic control board
After replacing the steamer electronic control board, run the diagnostic test cycle to clear the error code and initialize the new steamer electronic control board
To enter the diagnostic test, plug in the washer and close the door
With the tub empty and the control off, select any one key except Stop/Cancel or Control Lock and press the key in this pattern: press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds
After the 5th iteration, the control will display the last stored error code (F61). Press the same selected key to display a
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

08

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09

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Frequently asked questions

What does F62 mean on a Kenmore?

Steamer electronic control board failure The documented cause is: One of the steamer electronic control board relays failed. Unplug the washer and replace the steamer electronic control board. After replacing the steamer electronic control board, run the diagnostic test cycle to clear the error code and initialize the new steamer electronic control board. To enter the diagnostic test, plug in the washer and close the door. With the tub empty and the control off, select any one key except Stop/Cancel or Control Lock and press the key in this pattern: press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds. After the 5th iteration, the control will display the last stored error code (F61). Press the same selected key to display a

Can I fix F62 myself?

It depends on the part involved: One of the steamer electronic control board relays failed. Unplug the washer and replace the steamer electronic control board. After replacing the steamer electronic control board, run the diagnostic test cycle to clear the error code and initialize the new steamer electronic control board. To enter the diagnostic test, plug in the washer and close the door. With the tub empty and the control off, select any one key except Stop/Cancel or Control Lock and press the key in this pattern: press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds, release, press and hold for 3 seconds. After the 5th iteration, the control will display the last stored error code (F61). Press the same selected key to display a Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Kenmore use other codes on this appliance?

Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Kenmore codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: applianceaid.com
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