Kenmore uL — Unbalanced load

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WASHING MACHINES FAULT CODE · KENMORE

uL

UNBALANCED LOAD

What code uL means on a Kenmore washing machines, what causes it, and which part to check first.

● SEVERITY: MEDIUM
Kenmore Washing machines
In short

Kenmore uL means: Unbalanced load. The documented cause is: This code is steady on when an unbalanced load is detected and the washer runs a mini-cycle routine to balance the load.

01

What uL means

Unbalanced load

WHAT YOU SEE ON THE APPLIANCE

The display shows uL and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by applianceaid.com

DOCUMENTED CAUSE OR CHECK
This code is steady on when an unbalanced load is detected and the washer runs a mini-cycle routine to balance the load
If the load cannot be balanced by that routine, then uL will flash and the door will unlock
You can redistribute the load and start the washer
If the tub bangs violently even with a balanced load then you may have a damaged suspension rod/spring assembly
Replace the suspension rods/springs in that situation
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

08

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Frequently asked questions

What does uL mean on a Kenmore?

Unbalanced load The documented cause is: This code is steady on when an unbalanced load is detected and the washer runs a mini-cycle routine to balance the load. If the load cannot be balanced by that routine, then uL will flash and the door will unlock. You can redistribute the load and start the washer. If the tub bangs violently even with a balanced load then you may have a damaged suspension rod/spring assembly. Replace the suspension rods/springs in that situation

Can I fix uL myself?

It depends on the part involved: This code is steady on when an unbalanced load is detected and the washer runs a mini-cycle routine to balance the load. If the load cannot be balanced by that routine, then uL will flash and the door will unlock. You can redistribute the load and start the washer. If the tub bangs violently even with a balanced load then you may have a damaged suspension rod/spring assembly. Replace the suspension rods/springs in that situation Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Kenmore use other codes on this appliance?

Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Kenmore codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: applianceaid.com
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