Kenmore HC — Hot & cold fill hoses are reversed

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WASHING MACHINES FAULT CODE · KENMORE

HC

HOT & COLD FILL HOSES ARE REVERSED

What code HC means on a Kenmore washing machines, what causes it, and which part to check first.

● SEVERITY: MEDIUM
Kenmore Washing machines
In short

Kenmore HC means: Hot & cold fill hoses are reversed. The documented cause is: Check the positions of the fill hoses on the back of the washer. If they are reversed, then connect them properly

01

What HC means

Hot & cold fill hoses are reversed

WHAT YOU SEE ON THE APPLIANCE

The display shows HC and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by applianceaid.com

DOCUMENTED CAUSE OR CHECK
Check the positions of the fill hoses on the back of the washer
If they are reversed, then connect them properly
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

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Frequently asked questions

What does HC mean on a Kenmore?

Hot & cold fill hoses are reversed The documented cause is: Check the positions of the fill hoses on the back of the washer. If they are reversed, then connect them properly

Can I fix HC myself?

It depends on the part involved: Check the positions of the fill hoses on the back of the washer. If they are reversed, then connect them properly Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Kenmore use other codes on this appliance?

Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Kenmore codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: applianceaid.com
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