F02
What code F02 means on a Kenmore washing machines, what causes it, and which part to check first.
● SEVERITY: HIGH
Kenmore F02 means: User interface failure. The documented cause is: Unplug the washer. Open the console and check the wire harness connection between the main electronic control board and the user interface control board.
What F02 means
User interface failure
The display shows F02 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by applianceaid.com
| DOCUMENTED CAUSE OR CHECK |
|---|
| Unplug the washer |
| Open the console and check the wire harness connection between the main electronic control board and the user interface control board |
| If the wire harness connection is okay, then the user interface control board will need to be replaced |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.

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Frequently asked questions
What does F02 mean on a Kenmore?
User interface failure The documented cause is: Unplug the washer. Open the console and check the wire harness connection between the main electronic control board and the user interface control board. If the wire harness connection is okay, then the user interface control board will need to be replaced
Can I fix F02 myself?
It depends on the part involved: Unplug the washer. Open the console and check the wire harness connection between the main electronic control board and the user interface control board. If the wire harness connection is okay, then the user interface control board will need to be replaced Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Kenmore use other codes on this appliance?
Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

