E11
What code E11 means on a Kenmore washing machines, what causes it, and which part to check first.
● SEVERITY: HIGH
Kenmore E11 means: Fill time too long. The documented cause is: Make sure that the water supply faucets behind the washer are fully open. Check for frozen fill lines in the winter. Unplug the washer and disconnect the fill hoses from the back of the washer.
What E11 means
Fill time too long
The display shows E11 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by applianceaid.com
| DOCUMENTED CAUSE OR CHECK |
|---|
| Make sure that the water supply faucets behind the washer are fully open |
| Check for frozen fill lines in the winter |
| Unplug the washer and disconnect the fill hoses from the back of the washer |
| Check for proper water flow through the fill hoses |
| If water flow is inadequate, have a plumber repair the water supply to the faucets |
| If water flows okay, check the inlet screens on the water inlet valve assembly |
| If the screens are clogged, replace the water inlet valve assembly rather than cleaning the screens (cleaning could allow debris to enter the valves, resulting in the valves sticking open and causing flooding). Check the drain hose for proper installation |
| An improperly installed drain hose causes fill water to siphon out through the washer drain |
| Also, check the drain pump for debris be |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
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Frequently asked questions
What does E11 mean on a Kenmore?
Fill time too long The documented cause is: Make sure that the water supply faucets behind the washer are fully open. Check for frozen fill lines in the winter. Unplug the washer and disconnect the fill hoses from the back of the washer. Check for proper water flow through the fill hoses. If water flow is inadequate, have a plumber repair the water supply to the faucets. If water flows okay, check the inlet screens on the water inlet valve assembly. If the screens are clogged, replace the water inlet valve assembly rather than cleaning the screens (cleaning could allow debris to enter the valves, resulting in the valves sticking open and causing flooding). Check the drain hose for proper installation. An improperly installed drain hose causes fill water to siphon out through the washer drain. Also, check the drain pump for debris be
Can I fix E11 myself?
It depends on the part involved: Make sure that the water supply faucets behind the washer are fully open. Check for frozen fill lines in the winter. Unplug the washer and disconnect the fill hoses from the back of the washer. Check for proper water flow through the fill hoses. If water flow is inadequate, have a plumber repair the water supply to the faucets. If water flows okay, check the inlet screens on the water inlet valve assembly. If the screens are clogged, replace the water inlet valve assembly rather than cleaning the screens (cleaning could allow debris to enter the valves, resulting in the valves sticking open and causing flooding). Check the drain hose for proper installation. An improperly installed drain hose causes fill water to siphon out through the washer drain. Also, check the drain pump for debris be Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Kenmore use other codes on this appliance?
Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.