EAE
What code EAE means on a Kenmore washing machines, what causes it, and which part to check first.
● SEVERITY: HIGH
Kenmore EAE means: Line safe relay sensing failure. The documented cause is: Have the power company check the frequency and, voltage of the incoming power supply. If correct, replace the electronic control board
What EAE means
Line safe relay sensing failure
The display shows EAE and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by applianceaid.com
| DOCUMENTED CAUSE OR CHECK |
|---|
| Have the power company check the frequency and, voltage of the incoming power supply |
| If correct, replace the electronic control board |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
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Frequently asked questions
What does EAE mean on a Kenmore?
Line safe relay sensing failure The documented cause is: Have the power company check the frequency and, voltage of the incoming power supply. If correct, replace the electronic control board
Can I fix EAE myself?
It depends on the part involved: Have the power company check the frequency and, voltage of the incoming power supply. If correct, replace the electronic control board Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Kenmore use other codes on this appliance?
Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.