F/11
What code F/11 means on a Kenmore washing machines, what causes it, and which part to check first.
● SEVERITY: HIGH
Kenmore F/11 means: Serial communication error between main electronic control board and motor control board. The documented cause is: Check the connections on the main control board, motor control board and drive motor. If there are no connection problems, the motor control board and/or the main control board usually need to be replaced
What F/11 means
Serial communication error between main electronic control board and motor control board
The display shows F/11 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by applianceaid.com
| DOCUMENTED CAUSE OR CHECK |
|---|
| Check the connections on the main control board, motor control board and drive motor |
| If there are no connection problems, the motor control board and/or the main control board usually need to be replaced |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
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Frequently asked questions
What does F/11 mean on a Kenmore?
Serial communication error between main electronic control board and motor control board The documented cause is: Check the connections on the main control board, motor control board and drive motor. If there are no connection problems, the motor control board and/or the main control board usually need to be replaced
Can I fix F/11 myself?
It depends on the part involved: Check the connections on the main control board, motor control board and drive motor. If there are no connection problems, the motor control board and/or the main control board usually need to be replaced Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Kenmore use other codes on this appliance?
Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.