Kenmore F21 — Will not drain

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WASHING MACHINES FAULT CODE · KENMORE

F21

WILL NOT DRAIN

What code F21 means on a Kenmore washing machines, what causes it, and which part to check first.

● SEVERITY: LOW
Kenmore Washing machines
In short

Kenmore F21 means: Will not drain. The documented cause is: The washer failed to drain within 8 minutes. Check the washer drain path for a clog or restriction. Clear the large item filter in the drain pump.

01

What F21 means

Will not drain

WHAT YOU SEE ON THE APPLIANCE

The display shows F21 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by applianceaid.com

DOCUMENTED CAUSE OR CHECK
The washer failed to drain within 8 minutes
Check the washer drain path for a clog or restriction
Clear the large item filter in the drain pump
If the drain pump doesn't drain the water when activated, replace it
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

08

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09

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Frequently asked questions

What does F21 mean on a Kenmore?

Will not drain The documented cause is: The washer failed to drain within 8 minutes. Check the washer drain path for a clog or restriction. Clear the large item filter in the drain pump. If the drain pump doesn't drain the water when activated, replace it

Can I fix F21 myself?

It depends on the part involved: The washer failed to drain within 8 minutes. Check the washer drain path for a clog or restriction. Clear the large item filter in the drain pump. If the drain pump doesn't drain the water when activated, replace it Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Kenmore use other codes on this appliance?

Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Kenmore codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: applianceaid.com
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