Kenmore F7 E7 — Motor not able to reach target rpm

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WASHING MACHINES FAULT CODE · KENMORE

F7 E7

MOTOR NOT ABLE TO REACH TARGET RPM

What code F7 E7 means on a Kenmore washing machines, what causes it, and which part to check first.

● SEVERITY: HIGH
Kenmore Washing machines
In short

Kenmore F7 E7 means: Motor not able to reach target rpm. The documented cause is: Mechanical friction in the drive system caused by items stuck between the spin basket and tub prevents the motor from reaching the target rpm. Remove any obstructions between the spin basket and tub.

01

What F7 E7 means

Motor not able to reach target rpm

WHAT YOU SEE ON THE APPLIANCE

The display shows F7 E7 and the machine stops until the fault is cleared.

02

What the technical documentation says

Causes documented in the technical source published by applianceaid.com

DOCUMENTED CAUSE OR CHECK
Mechanical friction in the drive system caused by items stuck between the spin basket and tub prevents the motor from reaching the target rpm
Remove any obstructions between the spin basket and tub
An unbalanced load can also cause the F7E7 error code
Distribute items evenly when loading
Level the washer cabinet
Check for weak suspension springs
With the washer empty, open the lid and push down firmly on the basket
The basket should not bounce up and down more than once when pushed
Replace the suspension springs if defective
Unplug the washer and check the wire harness connections between the drive motor and the main electronic control board
Reconnect any loose wires
Replace the wire harness if damaged
If the wire harness is okay, replace the drive motor
03

Replacement parts

06

Tools you'll need

04

Before you open anything

!

Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.

05

What to check, in order

From the quickest check to the one that needs a technician.

1
Unplug the machine and close the water tap.
2
Clear the pump filter at the bottom — it is the single most common cause and takes two minutes.
3
Check the drain hose is not kinked, crushed or higher than 1 metre.
4
Check the door seal and that the door closes with a click.
5
If the fault returns, the part named above needs testing with a multimeter.
Appliance technician checking wiring and connections with a multimeter
07

Find a specialist

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Frequently asked questions

What does F7 E7 mean on a Kenmore?

Motor not able to reach target rpm The documented cause is: Mechanical friction in the drive system caused by items stuck between the spin basket and tub prevents the motor from reaching the target rpm. Remove any obstructions between the spin basket and tub. An unbalanced load can also cause the F7E7 error code. Distribute items evenly when loading. Level the washer cabinet. Check for weak suspension springs. With the washer empty, open the lid and push down firmly on the basket. The basket should not bounce up and down more than once when pushed. Replace the suspension springs if defective. Unplug the washer and check the wire harness connections between the drive motor and the main electronic control board. Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness is okay, replace the drive motor

Can I fix F7 E7 myself?

It depends on the part involved: Mechanical friction in the drive system caused by items stuck between the spin basket and tub prevents the motor from reaching the target rpm. Remove any obstructions between the spin basket and tub. An unbalanced load can also cause the F7E7 error code. Distribute items evenly when loading. Level the washer cabinet. Check for weak suspension springs. With the washer empty, open the lid and push down firmly on the basket. The basket should not bounce up and down more than once when pushed. Replace the suspension springs if defective. Unplug the washer and check the wire harness connections between the drive motor and the main electronic control board. Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness is okay, replace the drive motor Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.

Does Kenmore use other codes on this appliance?

Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.

Does the same code mean the same thing on other brands?

Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

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Other Kenmore codes

Written by TroubleAtlas Technical Team · Last verified: · How we verify — methodology · Sources: applianceaid.com
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