F7 E9
What code F7 E9 means on a Kenmore washing machines, what causes it, and which part to check first.
● SEVERITY: MEDIUM
Kenmore F7 E9 means: Locked rotor. The documented cause is: The motor doesn't move when activated. Check for mechanical friction in the drive system caused by items stuck between the spin basket and tub. Remove any obstructions between the basket and tub.
What F7 E9 means
Locked rotor
The display shows F7 E9 and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by applianceaid.com
| DOCUMENTED CAUSE OR CHECK |
|---|
| The motor doesn't move when activated |
| Check for mechanical friction in the drive system caused by items stuck between the spin basket and tub |
| Remove any obstructions between the basket and tub |
| If there are no obstructions, replace the drive motor |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.
Find a specialist
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Frequently asked questions
What does F7 E9 mean on a Kenmore?
Locked rotor The documented cause is: The motor doesn't move when activated. Check for mechanical friction in the drive system caused by items stuck between the spin basket and tub. Remove any obstructions between the basket and tub. If there are no obstructions, replace the drive motor
Can I fix F7 E9 myself?
It depends on the part involved: The motor doesn't move when activated. Check for mechanical friction in the drive system caused by items stuck between the spin basket and tub. Remove any obstructions between the basket and tub. If there are no obstructions, replace the drive motor Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Kenmore use other codes on this appliance?
Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.