Hr
What code Hr means on a Kenmore washing machines, what causes it, and which part to check first.
● SEVERITY: HIGH
Kenmore Hr means: Heater relay failure. The documented cause is: The heater relay is a component on the Main PCB control board. Unplug the washer for 5 minutes to reset the Main PCB control board. Plug the washer back in.
What Hr means
Heater relay failure
The display shows Hr and the machine stops until the fault is cleared.
What the technical documentation says
Causes documented in the technical source published by applianceaid.com
| DOCUMENTED CAUSE OR CHECK |
|---|
| The heater relay is a component on the Main PCB control board |
| Unplug the washer for 5 minutes to reset the Main PCB control board |
| Plug the washer back in |
| If the code returns, replace the Main PCB control board |
Replacement parts
Tools you'll need
Before you open anything
Unplug the machine and close the water tap before removing any panel. Water and mains electricity sit centimetres apart inside a washing machine. If the drum still holds water, drain it from the filter first — it can be scalding.
What to check, in order
From the quickest check to the one that needs a technician.

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Frequently asked questions
What does Hr mean on a Kenmore?
Heater relay failure The documented cause is: The heater relay is a component on the Main PCB control board. Unplug the washer for 5 minutes to reset the Main PCB control board. Plug the washer back in. If the code returns, replace the Main PCB control board
Can I fix Hr myself?
It depends on the part involved: The heater relay is a component on the Main PCB control board. Unplug the washer for 5 minutes to reset the Main PCB control board. Plug the washer back in. If the code returns, replace the Main PCB control board Clearing a filter or straightening a hose is within reach of anyone; anything behind a panel means mains electricity and water together — that is a job for a technician.
Does Kenmore use other codes on this appliance?
Yes: we document 142 other codes for Kenmore on this washing machines. They are listed at the bottom of this page, each with its own meaning.
Does the same code mean the same thing on other brands?
Often not. The same two characters can point to completely different faults depending on the manufacturer — always check the page for your own brand.

